Reference

Terms That Apply to Your surya79 Account

These terms set out what you agree to when you open and use a surya79 account — covering wallet transactions via DANA, OVO, or GoPay, how your account is managed, and what conduct is expected.

Account EligibilityDANA, OVO & GoPay Wallet TermsConduct & Fair UseAccount Suspension RulesJurisdiction Applies

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TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you need to dispute a decision made under them — such as an account restriction or a transaction query — our support team can walk you through the process. Reach us through the channels below, and have your account ID and the relevant wallet reference ready when you get in touch.

Live Chat Support Open the chat widget from your account dashboard. A support agent will respond directly and can escalate terms-related queries to the review team on your behalf.

Email Support Send your terms or account query to our support email address listed in your account settings. Include your registered DANA, OVO, or GoPay number for faster verification.

Account Notification Feed Terms updates and account-status notices are pushed directly to your in-account notification feed. Check it regularly so you don't miss a material change.

What These Terms Cover and How They Apply

surya79 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By accessing surya79 and creating an account, you confirm that you have read and agree to these terms in full. Your account is personal — sharing login credentials, opening duplicate accounts, or using another person's DANA, OVO, or GoPay wallet to fund your account is a

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breach of these terms and may result in account suspension. All transactions processed through your linked e-wallet are recorded against your account and are subject to verification at any time. Withdrawals will only be released to the same wallet used for the corresponding deposit; this is
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a security measure, not a restriction on your funds. You are responsible for keeping your login details secure. If you believe your account has been accessed without your knowledge, contact our support team immediately — the sooner you report it, the faster we can act. These
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terms may be updated periodically; continued use of the account after any update constitutes acceptance of the revised terms. We will notify you of material changes through your account notification feed. Players in Batam and across Indonesia are reminded that access depends on whether local law
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in their eligible region permits use of this service.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security and Terms Enforcement

We apply these terms consistently across all accounts. When a breach is identified — whether that's a duplicate account, a mismatched wallet, or unusual transaction activity — we follow a defined review process before taking any action. You'll always be notified through your account feed, and you have the right to respond before a final decision is made.

Wallet Identity Checks Your DANA, OVO, or GoPay account must match the name on your surya79 profile. Mismatches trigger a manual review before any withdrawal is processed or approved.

Account Security Practices We store account credentials using encrypted methods. You are responsible for your own login security; we will never ask for your password through chat or email.

Terms Breach Process A suspected breach puts your account into review, not immediate suspension. You will receive a notification and have a window to submit clarification before any action is finalised.

Requesting a Terms Change If you need an exception reviewed — such as a wallet update due to a lost phone — contact support via live chat with your account ID and the new wallet details ready.

Common Questions About Our Terms

These are the questions we hear most often about how our terms work in practice — covering account rules, wallet conditions, and what happens if something goes wrong.

No. Your account wallet must be registered in your own name. Using another person's OVO or GoPay to fund your account breaches our terms and will flag the transaction for review.

Duplicate accounts are not permitted. If we detect two accounts linked to the same identity or wallet, both accounts enter review and any pending withdrawals are held until the matter is resolved.

We push a notification to your in-account feed whenever terms are updated. Material changes are flagged clearly. Continuing to use your account after the update means you accept the revised terms.

Withdrawals are released only to the wallet used for the original deposit. This is a security measure. If your wallet has changed, contact support before requesting a withdrawal.

Contact us via live chat with your account ID and a brief description of the issue. Our review team will look at the case and respond through your account notification feed within the review period.

Access and eligibility depend on local law and the region you are in. These terms apply to accounts where use is permitted under local law. Check your local regulations if you are unsure.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms That Apply to Your surya79 Account

How to Reach Us About These Terms

Account Security and Terms Enforcement

Common Questions About Our Terms

01 Can I use a family member's OVO or GoPay wallet to deposit?

02 What happens if I open more than one account?

03 How will I know if these terms have been updated?

04 Can my withdrawal go to a different DANA wallet than the one I deposited with?

05 How do I dispute a terms-based account restriction?

06 Does my location in Indonesia affect whether these terms apply to me?

Terms & Conditions

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