Reference

What governs your account on surya79

These legal terms set out the conditions under which your surya79 account operates — who can hold one, how disputes are handled, and what rules apply to your activity. Availability depends on local law and is open to eligible regions only.

Jurisdiction-dependent accessAccount eligibility rulesDispute resolution processData handling standardsDANA, OVO, GoPay wallet terms
surya79 What governs your account on surya79
HOW WE HANDLE THIS

Data, security and your legal rights

Data Retention

Account data — including DANA, OVO, and GoPay transaction logs — is retained for the period required by applicable law. You may request a copy by contacting support with your account ID.

Cookie Policy

We use cookies to keep your session active across mobile and desktop. Essential cookies cannot be disabled; analytics cookies can be adjusted in your browser or device settings at any time.

Account Security

Your account is protected by OTP verification on login. We recommend enabling this on your registered mobile number — the same number linked to your DANA or OVO wallet for faster identity checks.

Requesting Changes

To update personal details, dispute a transaction, or request account closure, contact support via live chat or email. Identity confirmation is required before any changes take effect.

LEGAL CONTACT

Reach us about a legal or account matter

Live Chat Open the chat widget from any page on surya79 to raise a legal query directly. Our team can escalate account eligibility and dispute questions to the right department.
Email Support Send detailed legal requests — including data access or account closure — to our support email. Include your registered account ID so we can locate your records quickly.
Account Help Centre The Help Centre covers common legal questions: jurisdiction rules, account suspension appeals, and how to request a copy of your transaction data tied to DANA, OVO, or GoPay.

Common legal questions about surya79

These are the questions we hear most often about account eligibility, your data rights, and how our terms work in practice. If your question is not listed, reach us via live chat or the support email.

Eligibility depends on your local jurisdiction. You must meet the minimum age set by local law and access the platform only from a region where it is permitted under applicable rules.

Yes. Contact our support team with your account ID and a data access request. We will provide a summary of stored data, including transaction records linked to your e-wallet, within a reasonable timeframe.

All deposit and withdrawal records tied to DANA, OVO, or GoPay are stored securely and retained in line with our data schedule. You can request access to these records through the Help Centre.

Submit an account closure request via live chat or support email. Identity verification is required. Any pending wallet balance must be withdrawn before closure is finalised.

Raise a dispute through our support team, providing your account ID and the transaction reference. We review all disputes against our records and respond with a formal decision.

Updated terms are posted at this URL with a revision date. We may also notify you via the email address registered to your account. Continued use after the revision date means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.